SP03  |  PILLAR 1A — PORT EQUIPMENT TECHNICAL ASSURANCE

On-Demand Repair™
24/7 Emergency Breakdown Rescue & Major Assembly Overhaul

Backed by the technical excellence of Saigon Newport Corporation (SNP) – Rapid response < 30 minutes, on-site troubleshooting for PLC, drives, hydraulic power units, and heavy mechanical overhauls.

SLA:  Response < 30 Mins  |  24/7 Emergency Hotline  |  100% OEM Parts CO/CQ  |  6-Month Overhaul Warranty

CONSULT SP03 SPECIALIST Explore Pillar

<30m
Emergency Response
24/7
Hotline Availability
100+
Specialized Engineers
06
Months Repair Warranty
OPERATIONAL CHALLENGES

6 Key Challenges We Solve

Common technical bottlenecks faced by ports and industrial terminals — and our proven solutions.

01
Emergency Crane Shutdown During Peak Vessel Ops
Hoist drive faults or hydraulic hose bursts halt berth operations, causing severe port congestion.
02
In-House Crew Unable to Diagnose Complex PLC / Drive Faults
Modern STS/RTG cranes use complex inverter drives (ABB, Siemens, Yaskawa) requiring specialized programming tools.
03
Long Waiting Times for Emergency Repair Teams
Third-party repair vendors often take hours or days to arrive, worsening demurrage costs.
04
Lack of Specialized Heavy Lifting & Rigging Tools
Overhauling main gearboxes, slewing bearings, or diesel engines requires 50-100T mobile cranes and certified riggers.
05
Temporary Patch Repairs Leading to Recurring Breakdowns
Inadequate repair procedures cause identical faults to recur within weeks.
06
Unclear Cost Quotations During Emergency Callouts
Lack of transparent pricing creates budget friction during critical emergency situations.
CORE COMMITMENTS

Specialized Capabilities & Superior SLA

Rapid Mobile Dispatch < 30 Minutes
Immediate deployment of specialized diagnostic squads equipped with oscilloscope, thermal cameras, and PLC interface units.
Deep Diagnostic Capability across Electrical, Drive & Hydraulics
Certified senior engineers capable of debugging Siemens S7, ABB ACS880, Yaskawa drives, and Bosch Rexroth hydraulics.
Turnkey Major Component Overhaul
Full overhaul capability for hoist gearboxes, diesel gen-sets (Cummins, Volvo, CAT), spreader twistlocks, and slewing rings.
Transparent SLA & 6-Month Warranty
Clear scope of work, transparent hourly labor rates, and comprehensive 6-month warranty on overhauled assemblies.
PROVEN TRACK RECORD

Case Studies & Measurable Impact

TAN CANG TECH
VERIFIED CASE

Emergency Hoist Drive Overhaul on STS 02 — Cat Lai Port
Client: Cat Lai Port
3.5 Hours
Total Turnaround Time
100%
Vessel Schedule Preserved
0
Recurring Faults

Diagnosed and replaced blown IGBT inverter module and reprogrammed drive parameters on STS hoist drive within 3.5 hours, allowing vessel operations to resume ahead of schedule.

Emergency Hoist Drive Overhaul on STS 02 — Cat Lai Port / Cat Lai Port
TAN CANG TECH
VERIFIED CASE

Major Slewing Bearing Replacement on Liebherr Crane — Hiep Phuoc
Client: Tan Cang Hiep Phuoc Port
48 Hours
Record Overhaul Time
500T
Heavy Lift Execution
100%
Alignment Accuracy

Executed complete slewing ring replacement on heavy harbor crane utilizing 500T crawler crane. Realigned and tested under full load within 48 hours.

Major Slewing Bearing Replacement on Liebherr Crane — Hiep Phuoc / Tan Cang Hiep Phuoc Port
EXPERT FAQ

Frequently Asked Questions

How fast can your emergency squad reach my terminal?
+
Within Ho Chi Minh City, Dong Nai, and Ba Ria – Vung Tau (Cai Mep), our mobile squads arrive within 30 to 60 minutes of callout.
Do you handle both mechanical and electrical emergency faults?
+
Yes. Our teams comprise both senior mechanical engineers and certified electrical/automation drive specialists.
What warranty is provided after emergency repairs?
+
All replaced components and overhauled assemblies come with a standard 6-month warranty.

Request Consultation for SP03

Tan Cang Tech engineering team responds within 30 minutes — Free specialized technical consultation.